Privacy Policy
This policy explains how the e-learning platform handles account details, course activity, assessment records, certificates, communications, and technical information.
Privacy questions?
Contact the platform administrator for questions about account data, course records, or certificate information.
Learning records
We use enrollment, course progress, quiz, and certificate data to deliver the learning experience.
Account protection
Security logs and verification details help protect learner accounts and platform integrity.
Clear communication
Course, approval, payment, assessment, and certificate updates may be sent through registered channels.
Data use for learning and certification
The platform uses learner information to provide reliable course access, verified progress tracking, assessment records, and certificate services.
Information we collect
We may collect registration details, profile information, role and approval status, contact details, course enrollments, learning progress, quiz attempts, assignment records, certificate eligibility, support requests, and technical logs generated while using the platform.
How we use information
Information is used to create and manage accounts, provide course access, track progress, administer assessments, issue certificates, process support requests, maintain records, improve platform performance, prevent misuse, and communicate important service updates.
Course progress and assessments
Course activity, video access, topic completion, quiz responses, scores, attempts, and certificate status may be stored to support learning continuity, educator review, audit needs, and completion verification.
Payments and transactions
When fees apply, payment-related information may be processed by authorized payment providers. The platform may store transaction references, payment status, enrollment confirmation, and refund-related records, but sensitive payment credentials are handled by the payment provider.
Data retention
Records may be retained for as long as necessary to provide services, maintain academic and certificate history, resolve disputes, meet audit requirements, comply with applicable obligations, and support platform security.
Security practices
Reasonable technical and administrative safeguards are used to protect platform data. No online system can be guaranteed fully secure, so users should keep passwords confidential, use trusted devices, and report suspicious account activity promptly.
Your choices and requests
You may request correction of inaccurate profile information, ask questions about your records, or seek support for account-related concerns. Some academic, certificate, transaction, or compliance records may need to be retained even after an account request.
Policy updates
This Privacy Policy may be updated to reflect platform changes, course operations, legal requirements, or institutional practices. Continued use of the platform after an update means the revised policy applies to your use of the services.
Review platform terms
Read the terms that govern course access, conduct, and certificate eligibility.